Before you return

Do you want to return your products? Please write an e-mail and tell us why you want to return your products, and wether you want to use your 14-day right to withdraw from your purchase. Send the e-mail to [email protected]  

How to return

You will be responsible for paying for your own shipping costs for returning your item. In your return, please make sure to include the receipt or invoice as proof of your purchase. When your return is ready, please send it to:

Att: bubliq ApS
Ronnekrogen 2
3400 Hillerod

Once we receive your item, we will notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund.

Wrapping and packing

The goods must be returned in its original packing and preferably in the same cardboard box as received in. In case the box is gone, please make sure to wrap and pack the goods properly. A cardboard box is considered proper packing.

Condition of returned items

If the returned item is used, damaged, missing any parts, or damaged during the return because it wasn't packaged properly, you might receive a partial refund to account for the loss in the product's value. Read more about condition of returned items in our terms and conditions